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Mock test 16 of 20Free · no sign-upintermediate

Free NAATI CCL Punjabi Mock Test 16: Citizenship Application and a Dental Treatment Plan

We built this paper around two things assessors love and candidates hate: a stack of similar-looking time limits, and two treatment options that sound alike but cost thousands of dollars apart. Sit it and you will find out whether your numbers survive a whole dialogue, or whether they quietly merge into each other by segment six.

2
dialogues
Immigration & Settlement + Health & Medical
16
segments
597 words of source speech
90
marks
63 to pass, 29 per dialogue
22
minutes
to sit it properly, in one take
Start the test 22 minutes · free · no sign-up · model answers included

What this paper is built to expose

Intermediate — institutional language and multi-part answers. Every mock test in this library is written around specific, nameable failure points rather than being a random conversation — so the score you get tells you what to fix, not just whether you passed.

Sit the test

Model answers stay hidden until each dialogue is finished. Afterwards you mark yourself against 88 individual information units and the same 36-plus-9 split NAATI uses. The full transcript is further down the page whenever you want it — but read it before you sit, and the number stops meaning anything.

Sit it properly

16 segments. Two dialogues. One take.

This runner keeps every model answer hidden until you finish a dialogue — the full transcript is further down the page, and reading it first is the one thing that makes your score meaningless. Interpret every segment out loud, as if someone is waiting for the meaning. Then mark yourself against the real criteria: 36 marks for accuracy, 9 for language quality, per dialogue.

Free, no account, nothing to install. Your score is saved on this device only.

Before you start

  • Speak, do not think it
    Interpreting silently is a different skill from producing sound under pressure.
  • Do not pause the segment
    The real test does not wait. Pausing turns a measurement into a rehearsal.
  • Record yourself if you can
    Your phone's voice memo app is enough. It is the only way to hear your own hesitations.
  • Mark harshly
    An assessor who has never met you certainly will.

How this mock test is scored

NAATI marks each CCL dialogue out of 45, split into two things that are assessed separately. The self-marking above mirrors that split exactly, which is what makes the number comparable to a real result rather than a guess.

36
Accuracy of information

Every fact, number, name, qualifier and instruction that has to cross into the other language. Omit one and it is gone; change one and it costs you again, because a distorted fact is worse than a missing one for the person relying on you.

9
Language quality and delivery

Fluency, grammar and vocabulary, and register. This is where two candidates who conveyed identical content end up several marks apart — one sounded like an interpreter, the other sounded like they were guessing.

The rule that catches people: you need 63 out of 90 overall and at least 29 out of 45 on each dialogue. A brilliant immigration & settlement dialogue cannot rescue a weak health & medical one. How CCL scoring really works.

Full transcript with model answers

Both dialogues in full: the source speech, the model interpretation in Gurmukhi with transliteration, the information units an assessor is counting, and the specific error each segment tends to produce.

Dialogue 1 of 2Immigration & Settlement

Citizenship Application: Residence, the Test and the Pledge

8 segments301 words of source speech43 scoreable information units45 marks

Your brief. A settlement worker at a migrant resource centre in Blacktown is taking a Punjabi-speaking permanent resident through his citizenship by conferral application. He is anxious because he spent months in India after his father died, and because his brother recently failed the citizenship test. The worker checks the residence rule against his travel, explains the test format and pass mark, and sets out what happens at the interview and the ceremony.

Speakers: Settlement worker at a migrant resource centre (English) and Punjabi-speaking permanent resident applying for citizenship (Punjabi). You interpret for both.

  1. 1. Ms HargreavesEnglish Punjabi35 words

    Before we lodge your citizenship application, let me set out the residence rule. You must have lived here lawfully for four years, and the final twelve months of that must be as a permanent resident.

    Model interpretation

    ਤੁਹਾਡੀ ਸਿਟੀਜ਼ਨਸ਼ਿਪ ਦੀ ਅਰਜ਼ੀ ਭਰਨ ਤੋਂ ਪਹਿਲਾਂ ਮੈਂ ਤੁਹਾਨੂੰ ਰਿਹਾਇਸ਼ ਦੀ ਸ਼ਰਤ ਸਮਝਾ ਦਿੰਦੀ ਹਾਂ। ਤੁਹਾਡਾ ਇੱਥੇ ਕਾਨੂੰਨੀ ਤੌਰ ਉੱਤੇ ਚਾਰ ਸਾਲ ਰਹਿਣਾ ਜ਼ਰੂਰੀ ਹੈ, ਅਤੇ ਇਨ੍ਹਾਂ ਵਿੱਚੋਂ ਆਖ਼ਰੀ ਬਾਰਾਂ ਮਹੀਨੇ ਪੱਕੇ ਵਸਨੀਕ ਵਜੋਂ ਹੋਣੇ ਚਾਹੀਦੇ ਹਨ।

    tuhadi citizenship di arzi bharan ton pahilan main tuhanu rihaish di shart samjha dindi haan. tuhada ithe kanooni taur utte chaar saal rehna zaroori hai, ate inhaan vichon aakhri baaraan mahine pakke vasneek vajon hone chahide han.

    What must survive (5 marks of information)
    • this happens before the application is lodged
    • the residence rule is being explained
    • four years of lawful residence required
    • the last twelve months of the four years
    • those twelve months must be as a permanent resident
    Terms in this segment
    • citizenship ਨਾਗਰਿਕਤਾ naagrikta
    • residence requirement ਰਿਹਾਇਸ਼ ਦੀ ਸ਼ਰਤ rihaish di shart
    • permanent resident ਪੱਕਾ ਵਸਨੀਕ pakka vasneek
    • lawfully ਕਾਨੂੰਨੀ ਤੌਰ ਉੱਤੇ kanooni taur utte

    Where marks go here: Candidates render this as "four years as a permanent resident", which is a different and much harder rule. The four years is lawful residence on any valid visa; only the final twelve months are the permanent residence period. Merging them costs two marks and misinforms the client.

  2. 2. Mr SandhuPunjabi English38 words

    ਇਸੇ ਗੱਲ ਦਾ ਮੈਨੂੰ ਫ਼ਿਕਰ ਹੈ। ਮੇਰੇ ਪਿਤਾ ਜੀ ਦੀ ਮੌਤ ਹੋ ਗਈ ਸੀ, ਤੇ ਮੈਂ ਦੋ ਹਜ਼ਾਰ ਚੌਵੀ ਵਿੱਚ ਪੰਜ ਮਹੀਨੇ ਜਲੰਧਰ ਰਿਹਾ। ਪਿਛਲੇ ਦਸੰਬਰ ਵਿੱਚ ਵੀ ਛੇ ਹਫ਼ਤੇ ਗਿਆ ਸੀ। ਕੀ ਮੇਰੀ ਅਰਜ਼ੀ ਰੱਦ ਹੋ ਜਾਵੇਗੀ?

    ise gall da mainu fikar hai. mere pita ji di maut ho gayi si, te main do hazaar chauvi vich panj mahine Jalandhar riha. pichhle December vich vi chhe hafte gaya si. ki meri arzi radd ho javegi?

    Model interpretation

    That is exactly what I am worried about. My father passed away, and I stayed in Jalandhar for five months in 2024. I also went for six weeks last December. Will my application be refused?

    What must survive (6 marks of information)
    • this rule is exactly his worry
    • his father passed away
    • five months in Jalandhar
    • that stay was in 2024
    • a separate six-week trip last December
    • asks whether the application will be refused
    Terms in this segment
    • to be worried ਫ਼ਿਕਰ ਹੋਣਾ fikar hona
    • to pass away ਮੌਤ ਹੋ ਜਾਣਾ maut ho jaana
    • to be refused ਰੱਦ ਹੋਣਾ radd hona

    Where marks go here: Two absences, two units. Candidates hear "five months" and "six weeks" one clause apart and produce a single vague "a few months away". The year 2024 and the month December are also separate scoreable facts, so a lazy "a couple of trips recently" can lose four marks in one segment.

  3. 3. Ms HargreavesEnglish Punjabi40 words

    Twelve months in total across the four years, so five months plus six weeks is well under the limit. But only ninety days are allowed in the final year. You have used forty two, so you have forty eight left.

    Model interpretation

    ਚਾਰ ਸਾਲਾਂ ਵਿੱਚ ਕੁੱਲ ਬਾਰਾਂ ਮਹੀਨੇ ਬਾਹਰ ਰਹਿ ਸਕਦੇ ਹੋ, ਇਸ ਲਈ ਪੰਜ ਮਹੀਨੇ ਅਤੇ ਛੇ ਹਫ਼ਤੇ ਹੱਦ ਤੋਂ ਕਾਫ਼ੀ ਘੱਟ ਹਨ। ਪਰ ਆਖ਼ਰੀ ਸਾਲ ਵਿੱਚ ਸਿਰਫ਼ ਨੱਬੇ ਦਿਨ ਦੀ ਇਜਾਜ਼ਤ ਹੈ। ਤੁਸੀਂ ਬਿਆਲੀ ਦਿਨ ਵਰਤ ਲਏ ਹਨ, ਸੋ ਅਠਤਾਲੀ ਬਾਕੀ ਹਨ।

    chaar saalan vich kull baaraan mahine baahar reh sakde ho, is layi panj mahine ate chhe hafte hadd ton kaafi ghatt han. par aakhri saal vich sirf nabbe din di ijaazat hai. tusin biali din varat laye han, so athtali baaki han.

    What must survive (5 marks of information)
    • twelve months total absence across four years
    • his five months and six weeks are under that limit
    • only ninety days allowed in the final year
    • forty two days already used
    • forty eight days remaining
    Terms in this segment
    • in total ਕੁੱਲ ਮਿਲਾ ਕੇ kull mila ke
    • limit ਹੱਦ hadd
    • permission / allowed ਇਜਾਜ਼ਤ ijaazat

    Where marks go here: This segment carries four numbers that all describe time away, and the twelve months here is absence, not the permanent residence period from segment one. Candidates who already said "twelve months as a PR" now say it again and the client hears one rule instead of two. Ninety minus forty two must come out as forty eight, not "about fifty".

  4. 4. Mr SandhuPunjabi English39 words

    ਸ਼ੁਕਰ ਹੈ। ਕੀ ਮੇਰੇ ਬੱਚਿਆਂ ਲਈ ਵੱਖਰੀ ਅਰਜ਼ੀ ਲੱਗੇਗੀ? ਧੀ ਬਾਰਾਂ ਸਾਲ ਦੀ ਹੈ ਅਤੇ ਪੁੱਤਰ ਪੰਦਰਾਂ ਦਾ। ਮੇਰਾ ਭਰਾ ਟੈਸਟ ਵਿੱਚੋਂ ਫ਼ੇਲ੍ਹ ਹੋ ਗਿਆ ਸੀ। ਇਹ ਵੀ ਦੱਸੋ ਕਿ ਇੰਟਰਵਿਊ ਵਾਲੇ ਦਿਨ ਮੈਂ ਕਿਹੜੇ ਕਾਗ਼ਜ਼ ਲੈ ਕੇ ਜਾਵਾਂ।

    shukar hai. ki mere bachchian layi vakhri arzi laggegi? dhee baaraan saal di hai ate puttar pandraan da. mera bhraa test vichon fail ho gaya si. ih vi dasso ki interview vaale din main kihrhe kaagaz lai ke jaavaan.

    Model interpretation

    Thank goodness. Will my children need a separate application? My daughter is twelve and my son is fifteen. My brother failed the test. Please also tell me which documents I should bring on the day of the interview.

    What must survive (6 marks of information)
    • relieved by the answer
    • asks whether the children need a separate application
    • daughter is twelve
    • son is fifteen
    • his brother failed the test
    • asks which documents to bring to the interview
    Terms in this segment
    • separate ਵੱਖਰੀ vakhri
    • documents / papers ਕਾਗ਼ਜ਼ kaagaz
    • to fail ਫ਼ੇਲ੍ਹ ਹੋਣਾ fail hona

    Where marks go here: The two ages are the trap: twelve and fifteen both sit under the sixteen-year threshold the worker is about to quote, so a candidate who renders them as "my children are young" destroys the link to the next segment and loses two numbers at once. Do not upgrade "my brother failed" into "my brother's application was refused".

  5. 5. Ms HargreavesEnglish Punjabi40 words

    Children under sixteen go on your application at no extra charge and do not sit the test. For your interview bring your passport, your Indian birth certificate and your driver licence. The test is twenty questions in forty five minutes.

    Model interpretation

    ਸੋਲਾਂ ਸਾਲ ਤੋਂ ਛੋਟੇ ਬੱਚੇ ਬਿਨਾਂ ਵਾਧੂ ਫ਼ੀਸ ਤੁਹਾਡੀ ਹੀ ਅਰਜ਼ੀ ਵਿੱਚ ਸ਼ਾਮਲ ਹੋ ਜਾਂਦੇ ਹਨ ਅਤੇ ਉਹ ਟੈਸਟ ਨਹੀਂ ਦਿੰਦੇ। ਇੰਟਰਵਿਊ ਲਈ ਆਪਣਾ ਪਾਸਪੋਰਟ, ਭਾਰਤੀ ਜਨਮ ਸਰਟੀਫ਼ਿਕੇਟ ਅਤੇ ਡਰਾਈਵਰ ਲਾਇਸੰਸ ਲੈ ਕੇ ਆਇਓ। ਟੈਸਟ ਵਿੱਚ ਵੀਹ ਸਵਾਲ ਹੁੰਦੇ ਹਨ ਅਤੇ ਪੰਤਾਲੀ ਮਿੰਟ ਮਿਲਦੇ ਹਨ।

    solan saal ton chhote bachche binaan vaadhu fees tuhadi hi arzi vich shaamal ho jaande han ate uh test nahin dinde. interview layi aapna passport, bhaarti janam certificate ate driver licence lai ke aaio. test vich veeh sawaal hunde han ate pantali mint milde han.

    What must survive (6 marks of information)
    • children under sixteen included on the parent's application
    • no extra charge for the children
    • children do not sit the test
    • bring passport, Indian birth certificate and driver licence
    • twenty questions in the test
    • forty five minutes allowed
    Terms in this segment
    • no extra charge ਬਿਨਾਂ ਵਾਧੂ ਫ਼ੀਸ binaan vaadhu fees
    • to be included ਸ਼ਾਮਲ ਹੋਣਾ shaamal hona
    • birth certificate ਜਨਮ ਸਰਟੀਫ਼ਿਕੇਟ janam certificate

    Where marks go here: Three documents are listed and candidates habitually deliver two, or replace "Indian birth certificate" with a generic "birth certificate". The threshold is sixteen, not fifteen; saying "children under fifteen" would exclude this client's son, which is a factual error the assessor marks hard.

  6. 6. Mr SandhuPunjabi English34 words

    ਪਾਸ ਹੋਣ ਲਈ ਕਿੰਨੇ ਸਵਾਲ ਸਹੀ ਕਰਨੇ ਪੈਂਦੇ ਹਨ? ਅਤੇ ਜੇ ਮੈਂ ਫ਼ੇਲ੍ਹ ਹੋ ਗਿਆ ਤਾਂ ਕੀ ਸਾਰੀ ਅਰਜ਼ੀ ਦੁਬਾਰਾ ਭਰਨੀ ਪਵੇਗੀ? ਮੈਂ ਸੁਣਿਆ ਹੈ ਕਿ ਕਦਰਾਂ ਕੀਮਤਾਂ ਵਾਲੇ ਸਵਾਲ ਬਹੁਤ ਔਖੇ ਹੁੰਦੇ ਹਨ।

    paas hon layi kinne sawaal sahi karne painde han? ate je main fail ho gaya taan ki saari arzi dubaara bharni pavegi? main sunia hai ki kadraan keemtaan vaale sawaal bahut aukhe hunde han.

    Model interpretation

    How many questions do I have to get right to pass? And if I fail, do I have to lodge the whole application again? I have heard the values questions are very hard.

    What must survive (4 marks of information)
    • asks how many correct answers are needed to pass
    • asks what happens if he fails
    • specifically whether the whole application must be lodged again
    • has heard the values questions are very hard
    Terms in this segment
    • to pass ਪਾਸ ਹੋਣਾ paas hona
    • values ਕਦਰਾਂ ਕੀਮਤਾਂ kadraan keemtaan
    • again / a second time ਦੁਬਾਰਾ dubaara

    Where marks go here: The second question is narrow: he is not asking "what happens if I fail" in general, he is asking whether the whole application has to be redone. Candidates who broaden it lose the qualifier and the worker's answer then looks like a non sequitur. "I have heard" is hearsay and must stay hearsay, not become a statement of fact.

  7. 7. Ms HargreavesEnglish Punjabi39 words

    Fifteen of the twenty, seventy five percent, and all five Australian values questions must be correct. If you fail you may resit at no extra cost. You become a citizen only when you make the pledge at the ceremony.

    Model interpretation

    ਵੀਹ ਵਿੱਚੋਂ ਪੰਦਰਾਂ, ਯਾਨੀ ਪਝੱਤਰ ਫ਼ੀਸਦੀ, ਅਤੇ ਆਸਟ੍ਰੇਲੀਅਨ ਕਦਰਾਂ ਕੀਮਤਾਂ ਵਾਲੇ ਪੰਜੇ ਸਵਾਲ ਸਹੀ ਹੋਣੇ ਜ਼ਰੂਰੀ ਹਨ। ਜੇ ਤੁਸੀਂ ਫ਼ੇਲ੍ਹ ਹੋ ਜਾਓ ਤਾਂ ਬਿਨਾਂ ਵਾਧੂ ਖ਼ਰਚੇ ਦੁਬਾਰਾ ਦੇ ਸਕਦੇ ਹੋ। ਤੁਸੀਂ ਸਿਰਫ਼ ਉਦੋਂ ਨਾਗਰਿਕ ਬਣਦੇ ਹੋ ਜਦੋਂ ਸਮਾਰੋਹ ਵਿੱਚ ਸਹੁੰ ਚੁੱਕਦੇ ਹੋ।

    veeh vichon pandraan, yaani pajhattar feesdi, ate Australian kadraan keemtaan vaale panje sawaal sahi hone zaroori han. je tusin fail ho jao taan binaan vaadhu kharche dubaara de sakde ho. tusin sirf udon naagrik bande ho jadon samaaroh vich sahun chukde ho.

    What must survive (6 marks of information)
    • fifteen correct out of twenty
    • that is seventy five percent
    • all five Australian values questions must be correct
    • if he fails he may resit
    • the resit costs nothing extra
    • citizenship starts only at the pledge in the ceremony
    Terms in this segment
    • percent ਫ਼ੀਸਦੀ feesdi
    • to resit / sit again ਦੁਬਾਰਾ ਦੇਣਾ dubaara dena
    • pledge ਸਹੁੰ sahun
    • ceremony ਸਮਾਰੋਹ samaaroh

    Where marks go here: Two modals pull in opposite directions in one segment: "must be correct" for the five values questions is an obligation, "may resit" is a permission. Candidates who render both as ਪੈਂਦਾ ਹੈ turn a free second chance into a compulsory one. Fifteen, twenty, seventy five and five are four separate numbers, not one restated four ways.

  8. 8. Mr SandhuPunjabi English36 words

    ਹੁਣ ਸਾਫ਼ ਹੋ ਗਿਆ। ਮੈਂ ਇਸੇ ਹਫ਼ਤੇ ਆਪਣੇ ਇਮੀਅਕਾਊਂਟ ਰਾਹੀਂ ਅਰਜ਼ੀ ਭਰ ਦਿਆਂਗਾ ਅਤੇ ਸਮਾਰੋਹ ਤੋਂ ਪਹਿਲਾਂ ਬਾਹਰ ਨਹੀਂ ਜਾਵਾਂਗਾ। ਬੱਸ ਇਹ ਦੱਸ ਦਿਓ ਕਿ ਟੈਸਟ ਪਾਸ ਕਰਨ ਤੋਂ ਬਾਅਦ ਸਮਾਰੋਹ ਕਿੰਨੇ ਚਿਰ ਵਿੱਚ ਹੁੰਦਾ ਹੈ?

    hun saaf ho gaya. main ise hafte aapne ImmiAccount raahin arzi bhar diaangaa ate samaaroh ton pahilan baahar nahin jaavaangaa. bass ih dass dio ki test paas karan ton baad samaaroh kinne chir vich hunda hai?

    Model interpretation

    That is clear now. I will lodge the application through my ImmiAccount this week and I will not travel before the ceremony. Just tell me how long after passing the test the ceremony is held.

    What must survive (5 marks of information)
    • says the position is now clear
    • will lodge through ImmiAccount
    • will do it this week
    • will not travel before the ceremony
    • asks how long after the test the ceremony is held
    Terms in this segment
    • through / by means of ਰਾਹੀਂ raahin
    • to lodge an application ਅਰਜ਼ੀ ਭਰਨੀ arzi bharni
    • how long ਕਿੰਨੇ ਚਿਰ kinne chir

    Where marks go here: ImmiAccount is a proper noun and must survive intact; candidates substitute myGov, which is a different portal and a factual error in an immigration dialogue. "This week" is a scoreable timeframe, and the final question is about the gap between passing and the ceremony, not about the ceremony date itself.

Register and cultural mediation in this dialogue

  • The pledge of commitment has no settled Punjabi equivalent. ਸਹੁੰ ਚੁੱਕਣਾ carries a courtroom or gurdwara flavour, but it is the rendering the community understands, and it is far safer than inventing a phrase or reaching for ਵਾਅਦਾ, which sounds like a private promise rather than a legal act.
  • A settlement worker and a client use ਤੁਸੀਂ in both directions. The client says ਪਿਤਾ ਜੀ for his late father and uses the respectful imperatives ਦੱਸੋ and ਦੱਸ ਦਿਓ when he asks for information; strip those endings back to ਦੱਸ and the register slips from respectful to blunt, which an assessor hears immediately.
  • When a client mentions a parent's death, Punjabi speakers expect a word of sympathy, and candidates often supply one. In interpreting this is added content: render what was said, and let the professional decide whether to offer condolences.

Citizenship Application: Residence, the Test and the Pledge — glossary (14 terms)

Learn these before you sit the paper a second time. More immigration & settlement vocabulary.

EnglishPunjabiTransliteration
citizenshipThe loanword ਸਿਟੀਜ਼ਨਸ਼ਿਪ is what most clients actually say; both are safe, mixing them mid-dialogue is not.ਨਾਗਰਿਕਤਾnaagrikta
residence requirementਰਿਹਾਇਸ਼ ਦੀ ਸ਼ਰਤrihaish di shart
lawfullyਕਾਨੂੰਨੀ ਤੌਰ ਉੱਤੇkanooni taur utte
permanent residentNot the same as ਨਾਗਰਿਕ (citizen). Confusing the two collapses the whole residence rule.ਪੱਕਾ ਵਸਨੀਕpakka vasneek
applicationਅਰਜ਼ੀarzi
to be refusedਰੱਦ ਹੋਣਾradd hona
outside the countryਦੇਸ਼ ਤੋਂ ਬਾਹਰdesh ton baahar
limitਹੱਦhadd
interviewਇੰਟਰਵਿਊinterview
birth certificateਜਨਮ ਸਰਟੀਫ਼ਿਕੇਟjanam certificate
Australian valuesA fixed phrase in citizenship material; keep Australian in English so the proper noun is audible.ਆਸਟ੍ਰੇਲੀਅਨ ਕਦਰਾਂ ਕੀਮਤਾਂAustralian kadraan keemtaan
to resitਦੁਬਾਰਾ ਦੇਣਾdubaara dena
pledgeਸਹੁੰsahun
citizenship ceremonyਨਾਗਰਿਕਤਾ ਸਮਾਰੋਹnaagrikta samaaroh
Dialogue 2 of 2Health & Medical

Dental Treatment Plan: Crown or Implant

8 segments296 words of source speech45 scoreable information units45 marks

Your brief. A dentist in a suburban practice is presenting a treatment plan to a Punjabi-speaking patient whose lower right molar has cracked. There are two very different paths, one that saves the tooth and one that replaces it, and they differ by thousands of dollars. The patient is on an extras policy with waiting periods still running and needs to weigh the private quote, her health fund limit, the public dental waiting list and what to do about the pain today.

Speakers: Dentist at a suburban dental practice (English) and Punjabi-speaking woman with a cracked molar (Punjabi). You interpret for both.

  1. 1. Dr LombardiEnglish Punjabi40 words

    The x-ray confirms a crack running through your lower right molar, tooth forty six. You have two options and they are quite different. We can save the tooth with a crown, or we can remove it and place an implant.

    Model interpretation

    ਐਕਸਰੇ ਤੋਂ ਪੱਕਾ ਹੋ ਗਿਆ ਹੈ ਕਿ ਤੁਹਾਡੀ ਹੇਠਲੀ ਸੱਜੇ ਪਾਸੇ ਵਾਲੀ ਦਾੜ੍ਹ, ਯਾਨੀ ਦੰਦ ਨੰਬਰ ਛਿਆਲੀ, ਵਿੱਚ ਤ੍ਰੇੜ ਹੈ। ਤੁਹਾਡੇ ਕੋਲ ਦੋ ਰਾਹ ਹਨ ਅਤੇ ਉਹ ਬਿਲਕੁਲ ਵੱਖਰੇ ਹਨ। ਜਾਂ ਤਾਂ ਅਸੀਂ ਕ੍ਰਾਊਨ ਪਾ ਕੇ ਦੰਦ ਬਚਾ ਸਕਦੇ ਹਾਂ, ਜਾਂ ਦੰਦ ਕੱਢ ਕੇ ਇੰਪਲਾਂਟ ਲਾ ਸਕਦੇ ਹਾਂ।

    x-ray ton pakka ho gaya hai ki tuhadi hethli sajje paase vaali daarh, yaani dand number chhiaali, vich trerh hai. tuhade kol do raah han ate uh bilkul vakhre han. jaan taan asin crown paa ke dand bacha sakde haan, jaan dand kadh ke implant laa sakde haan.

    What must survive (6 marks of information)
    • the x-ray confirms the crack
    • lower right molar
    • tooth forty six
    • two options, and they are quite different
    • option one: save the tooth with a crown
    • option two: remove it and place an implant
    Terms in this segment
    • crack ਤ੍ਰੇੜ trerh
    • molar ਦਾੜ੍ਹ daarh
    • to remove a tooth ਦੰਦ ਕੱਢਣਾ dand kadhna
    • implant ਇੰਪਲਾਂਟ implant

    Where marks go here: The tooth number is a proper identifier, not an approximation, and candidates who drop "forty six" leave the patient unable to check the quote. "Lower right" is also scoreable: reversing it to the left side changes which tooth is being treated. The two options must be delivered as two, joined by or, not blended into "we will fix the tooth".

  2. 2. Mrs BainsPunjabi English36 words

    ਦੋ ਹਫ਼ਤਿਆਂ ਤੋਂ ਠੰਢਾ ਪਾਣੀ ਲੱਗਦਿਆਂ ਹੀ ਦਰਦ ਸ਼ੁਰੂ ਹੋ ਜਾਂਦਾ ਹੈ, ਅਤੇ ਸੱਜੇ ਪਾਸੇ ਚਬਾਇਆ ਨਹੀਂ ਜਾਂਦਾ। ਮੈਂ ਰੋਜ਼ ਪੈਨਾਡੋਲ ਲੈ ਰਹੀ ਹਾਂ। ਦੋਵਾਂ ਇਲਾਜਾਂ ਦਾ ਖ਼ਰਚਾ ਕਿੰਨਾ ਹੈ? ਸਾਡੇ ਕੋਲ ਬਹੁਤੇ ਪੈਸੇ ਨਹੀਂ ਹਨ।

    do haftian ton thandha paani lagdian hi darad shuru ho jaanda hai, ate sajje paase chabaaia nahin jaanda. main roz Panadol lai rahi haan. dovaan ilaajaan da kharcha kinna hai? saade kol bahute paise nahin han.

    Model interpretation

    For two weeks now, the moment cold water touches it the pain starts, and I cannot chew on the right side. I am taking Panadol every day. What do the two treatments cost? We do not have much money.

    What must survive (6 marks of information)
    • symptoms for two weeks
    • pain triggered by cold water
    • cannot chew on the right side
    • taking Panadol every day
    • asks the cost of both treatments
    • says money is limited
    Terms in this segment
    • cold water ਠੰਢਾ ਪਾਣੀ thandha paani
    • to chew ਚਬਾਉਣਾ chabauna
    • cost / expense ਖ਼ਰਚਾ kharcha

    Where marks go here: The trigger matters clinically: cold water, not heat, not pressure alone. Candidates summarise it as "my tooth hurts" and the dentist loses the sign that points to the nerve. Panadol is a brand name and stays in English; "every day" is a frequency the dentist needs before recommending a different painkiller.

  3. 3. Dr LombardiEnglish Punjabi38 words

    If the crack has reached the nerve you will need a root canal first, at $1,450, then the crown at $1,500. The implant path is $280 to extract and around $5,200 all up, over six to nine months.

    Model interpretation

    ਜੇ ਤ੍ਰੇੜ ਨਾੜੀ ਤੱਕ ਪਹੁੰਚ ਗਈ ਹੈ ਤਾਂ ਪਹਿਲਾਂ ਰੂਟ ਕੈਨਾਲ ਕਰਨੀ ਪਵੇਗੀ, ਜਿਸ ਦਾ ਖ਼ਰਚਾ ਚੌਦਾਂ ਸੌ ਪੰਜਾਹ ਡਾਲਰ ਹੈ, ਫਿਰ ਕ੍ਰਾਊਨ ਪੰਦਰਾਂ ਸੌ ਡਾਲਰ ਦਾ। ਇੰਪਲਾਂਟ ਵਾਲੇ ਰਾਹ ਵਿੱਚ ਦੰਦ ਕੱਢਣ ਦੇ ਦੋ ਸੌ ਅੱਸੀ ਡਾਲਰ ਅਤੇ ਕੁੱਲ ਮਿਲਾ ਕੇ ਤਕਰੀਬਨ ਬਵੰਜਾ ਸੌ ਡਾਲਰ, ਛੇ ਤੋਂ ਨੌਂ ਮਹੀਨਿਆਂ ਵਿੱਚ।

    je trerh naarhi takk pahunch gayi hai taan pahilan root canal karni pavegi, jis da kharcha chaudaan sau panjaah dollar hai, phir crown pandraan sau dollar da. implant vaale raah vich dand kadhan de do sau assi dollar ate kull mila ke takreeban bavanja sau dollar, chhe ton naun mahinian vich.

    What must survive (6 marks of information)
    • root canal only if the crack has reached the nerve
    • root canal costs $1,450
    • crown costs $1,500 on top
    • extraction costs $280
    • the implant comes to around $5,200 all up
    • implant path takes six to nine months
    Terms in this segment
    • nerve ਨਾੜੀ naarhi
    • root canal ਰੂਟ ਕੈਨਾਲ root canal
    • all up / in total ਕੁੱਲ ਮਿਲਾ ਕੇ kull mila ke

    Where marks go here: Four dollar figures belong to two different plans, and the root canal is conditional on the nerve, not certain. Candidates who say the root canal ਕਰਨੀ ਪਵੇਗੀ without the ਜੇ turn a possibility into a bill. Note $5,200 is described as the whole implant path, while $1,450 and $1,500 are two separate charges that the patient must add herself.

  4. 4. Mrs BainsPunjabi English34 words

    ਇਹ ਤਾਂ ਬਹੁਤ ਵੱਡਾ ਫ਼ਰਕ ਹੈ। ਸਾਡਾ HCF ਵਾਲਾ ਐਕਸਟਰਾ ਕਵਰ ਹੈ, ਪਰ ਅਸੀਂ ਸਿਰਫ਼ ਅੱਠ ਮਹੀਨੇ ਪਹਿਲਾਂ ਹੀ ਜੁੜੇ ਸੀ। ਕੀ ਤੁਸੀਂ ਫ਼ੰਡ ਨੂੰ ਪਹਿਲਾਂ ਹਿਸਾਬ ਭੇਜ ਸਕਦੇ ਹੋ ਕਿ ਉਹ ਕਿੰਨਾ ਦੇਣਗੇ?

    ih taan bahut vadda farak hai. saada HCF vaala extra cover hai, par asin sirf atth mahine pahilan hi jurhe si. ki tusin fund nu pahilan hisaab bhej sakde ho ki uh kinna denge?

    Model interpretation

    That is a huge difference. We have extras cover with HCF, but we only joined eight months ago. Can you send the fund an estimate beforehand so we know how much they will pay?

    What must survive (5 marks of information)
    • the gap between the two quotes is very large
    • she has extras cover, not hospital cover
    • the fund is HCF
    • they joined only eight months ago
    • asks the dentist to send the fund an estimate first
    Terms in this segment
    • difference / gap ਫ਼ਰਕ farak
    • extras cover ਐਕਸਟਰਾ ਕਵਰ extra cover
    • to join a fund ਫ਼ੰਡ ਨਾਲ ਜੁੜਨਾ fund naal jurhna

    Where marks go here: "Extras cover" is the specific product that pays for dental; rendering it as plain "insurance" or "Medicare" is wrong, since Medicare does not fund routine dental at all. Eight months is the fact that decides the waiting-period answer two segments later, so a vague "we joined recently" strands the dentist's reply.

  5. 5. Dr LombardiEnglish Punjabi38 words

    I will send item numbers 415 and 613 for the crown path, and 311 and 661 for the implant, so the fund can pre-assess. Major dental has a twelve month wait, so you are covered in four months.

    Model interpretation

    ਮੈਂ ਫ਼ੰਡ ਨੂੰ ਕ੍ਰਾਊਨ ਵਾਲੇ ਰਾਹ ਲਈ ਆਈਟਮ ਨੰਬਰ ਚਾਰ ਸੌ ਪੰਦਰਾਂ ਅਤੇ ਛੇ ਸੌ ਤੇਰਾਂ, ਅਤੇ ਇੰਪਲਾਂਟ ਲਈ ਤਿੰਨ ਸੌ ਗਿਆਰਾਂ ਅਤੇ ਛੇ ਸੌ ਇਕਾਹਠ ਭੇਜ ਦਿਆਂਗਾ, ਤਾਂ ਜੋ ਫ਼ੰਡ ਪਹਿਲਾਂ ਹੀ ਅੰਦਾਜ਼ਾ ਦੇ ਦੇਵੇ। ਵੱਡੇ ਡੈਂਟਲ ਕੰਮ ਉੱਤੇ ਬਾਰਾਂ ਮਹੀਨੇ ਦੀ ਉਡੀਕ ਹੁੰਦੀ ਹੈ, ਸੋ ਚਾਰ ਮਹੀਨਿਆਂ ਬਾਅਦ ਤੁਹਾਨੂੰ ਕਵਰ ਮਿਲੇਗਾ।

    main fund nu crown vaale raah layi item number chaar sau pandraan ate chhe sau teraan, ate implant layi tinn sau giaaraan ate chhe sau ikaahath bhej diaangaa, taan jo fund pahilan hi andaaza de deve. vadde dental kamm utte baaraan mahine di udeek hundi hai, so chaar mahinian baad tuhanu cover milega.

    What must survive (5 marks of information)
    • item numbers 415 and 613 belong to the crown path
    • item numbers 311 and 661 belong to the implant path
    • the numbers go to the fund for a pre-assessment
    • major dental carries a twelve month waiting period
    • she is covered in four months
    Terms in this segment
    • item number ਆਈਟਮ ਨੰਬਰ item number
    • pre-assessment / estimate ਪਹਿਲਾਂ ਦਿੱਤਾ ਅੰਦਾਜ਼ਾ pahilan ditta andaaza
    • waiting period ਉਡੀਕ ਦਾ ਸਮਾਂ udeek da samaan
    • major dental ਵੱਡਾ ਡੈਂਟਲ ਕੰਮ vadda dental kamm

    Where marks go here: Four item numbers, two per plan, and the pairing is the marked content. A candidate who lists all four in a row without saying which belongs to the crown and which to the implant hands the patient a useless list. Twelve months is the waiting period; four months is what remains of it. Those are not the same number and must not be swapped.

  6. 6. Mrs BainsPunjabi English35 words

    ਪਰ ਸਾਡੀ ਸਾਲਾਨਾ ਹੱਦ ਸਿਰਫ਼ ਪੰਦਰਾਂ ਸੌ ਡਾਲਰ ਹੈ ਅਤੇ ਉਹ ਪਹਿਲੀ ਜਨਵਰੀ ਨੂੰ ਨਵੀਂ ਹੁੰਦੀ ਹੈ। ਮੇਰੇ ਪਤੀ ਕੋਲ ਪੈਨਸ਼ਨ ਕਾਰਡ ਹੈ। ਕੀ ਸਰਕਾਰੀ ਡੈਂਟਲ ਵਿੱਚ ਜਾਣਾ ਸਸਤਾ ਪਵੇਗਾ? ਦਰਦ ਦਾ ਹੁਣ ਕੀ ਕਰਾਂ?

    par saadi saalaana hadd sirf pandraan sau dollar hai ate uh pahili January nu navin hundi hai. mere pati kol pension card hai. ki sarkaari dental vich jaana sasta pavega? darad da hun ki karaan?

    Model interpretation

    But our annual limit is only fifteen hundred dollars and it resets on the first of January. My husband has a pension card. Would the public dental service be cheaper? And what do I do about the pain now?

    What must survive (5 marks of information)
    • annual limit is fifteen hundred dollars
    • the limit resets on the first of January
    • her husband holds a pension card
    • asks whether public dental would be cheaper
    • asks what to do about the pain right now
    Terms in this segment
    • annual limit ਸਾਲਾਨਾ ਹੱਦ saalaana hadd
    • to reset / start afresh ਨਵੀਂ ਹੋਣਾ navin hona
    • public dental ਸਰਕਾਰੀ ਡੈਂਟਲ sarkaari dental

    Where marks go here: The $1,500 annual limit is easily confused with the $1,500 crown fee from segment three; they are different things that happen to match, and the assessor is watching for a candidate who says the fund will cover the crown. It is her husband who holds the pension card, not her, and the concession follows the card holder.

  7. 7. Dr LombardiEnglish Punjabi40 words

    If his pensioner card covers you, public dental is heavily subsidised, but general care runs twelve to eighteen months and they extract, not crown. Chew on the left, take ibuprofen 400 milligrams with food, ring me if your face swells.

    Model interpretation

    ਜੇ ਉਨ੍ਹਾਂ ਦਾ ਪੈਨਸ਼ਨਰ ਕਾਰਡ ਤੁਹਾਨੂੰ ਵੀ ਕਵਰ ਕਰਦਾ ਹੈ ਤਾਂ ਸਰਕਾਰੀ ਡੈਂਟਲ ਬਹੁਤ ਸਸਤਾ ਪੈਂਦਾ ਹੈ, ਪਰ ਆਮ ਇਲਾਜ ਲਈ ਬਾਰਾਂ ਤੋਂ ਅਠਾਰਾਂ ਮਹੀਨੇ ਦੀ ਉਡੀਕ ਹੈ ਅਤੇ ਉਹ ਦੰਦ ਕੱਢ ਦਿੰਦੇ ਹਨ, ਕ੍ਰਾਊਨ ਨਹੀਂ ਪਾਉਂਦੇ। ਖੱਬੇ ਪਾਸੇ ਚਬਾਓ, ਖਾਣੇ ਨਾਲ ਚਾਰ ਸੌ ਮਿਲੀਗ੍ਰਾਮ ਆਈਬਿਊਪ੍ਰੋਫ਼ੈਨ ਲਵੋ, ਅਤੇ ਜੇ ਮੂੰਹ ਸੁੱਜ ਜਾਵੇ ਤਾਂ ਮੈਨੂੰ ਫ਼ੋਨ ਕਰੋ।

    je unhaan da pensioner card tuhanu vi cover karda hai taan sarkaari dental bahut sasta painda hai, par aam ilaaj layi baaraan ton athaaraan mahine di udeek hai ate uh dand kadh dinde han, crown nahin paunde. khabbe paase chabaao, khaane naal chaar sau milligram ibuprofen lavo, ate je moonh sujj jaave taan mainu phone karo.

    What must survive (6 marks of information)
    • subsidised only if his pensioner card covers her
    • general care waits twelve to eighteen months
    • public dental extracts the tooth rather than crowning it
    • chew on the left side
    • ibuprofen 400 milligrams with food
    • ring the dentist if the face swells
    Terms in this segment
    • heavily subsidised ਬਹੁਤ ਸਸਤਾ ਪੈਂਦਾ bahut sasta painda
    • milligram ਮਿਲੀਗ੍ਰਾਮ milligram
    • to swell ਸੁੱਜਣਾ sujjna

    Where marks go here: The opening is a condition, not a fact: the subsidy depends on whether her husband's card covers her, and candidates who drop the "if" promise her an entitlement she may not have. The public option is also cheap but delivers the opposite treatment to the one she wants, so dropping "not crown" leaves her believing she can get a crown free after a wait. The dose is 400 milligrams and it goes with food; a dose without its condition is an incomplete instruction.

  8. 8. Mrs BainsPunjabi English35 words

    ਠੀਕ ਹੈ, ਮੈਂ ਦੰਦ ਬਚਾਉਣਾ ਚਾਹੁੰਦੀ ਹਾਂ। ਤੁਸੀਂ ਫ਼ੰਡ ਨੂੰ ਕ੍ਰਾਊਨ ਵਾਲੇ ਨੰਬਰ ਭੇਜ ਦਿਓ, ਇੰਪਲਾਂਟ ਵਾਲੇ ਨਹੀਂ। ਮੈਂ ਚਾਰ ਮਹੀਨੇ ਉਡੀਕ ਕਰ ਲਵਾਂਗੀ। ਅੱਜ ਆਰਜ਼ੀ ਭਰਾਈ ਕਰ ਦਿਓ ਅਤੇ ਲਿਖਤੀ ਕੋਟੇਸ਼ਨ ਵੀ ਦੇ ਦਿਓ।

    theek hai, main dand bachauna chaahundi haan. tusin fund nu crown vaale number bhej dio, implant vaale nahin. main chaar mahine udeek kar lavaangi. ajj aarzi bharaai kar dio ate likhti quotation vi de dio.

    Model interpretation

    All right, I want to save the tooth. Please send the fund the crown item numbers, not the implant ones. I can wait four months. Do the temporary filling today and give me a written quote as well.

    What must survive (6 marks of information)
    • chooses to save the tooth
    • send only the crown item numbers
    • explicitly not the implant numbers
    • willing to wait four months
    • wants the temporary filling done today
    • wants a written quote as well
    Terms in this segment
    • temporary filling ਆਰਜ਼ੀ ਭਰਾਈ aarzi bharaai
    • written quote ਲਿਖਤੀ ਕੋਟੇਸ਼ਨ likhti quotation
    • to save a tooth ਦੰਦ ਬਚਾਉਣਾ dand bachauna

    Where marks go here: This is the segment that proves whether the two paths stayed separate. "The crown numbers, not the implant ones" is a contrast, and candidates who render it as "send the numbers to the fund" wipe out the patient's entire decision. Temporary filling today and written quote are two distinct requests, both scoreable.

Register and cultural mediation in this dialogue

  • Private health cover has no equivalent in the Indian system most clients grew up with, so extras cover, annual limit and waiting period arrive as three unfamiliar ideas at once. The community solution is an English loanword inside a Punjabi frame, and that is what an assessor expects to hear.
  • Punjabi speakers state large sums in hundreds rather than thousands: ਪੰਦਰਾਂ ਸੌ ਡਾਲਰ for fifteen hundred, ਬਵੰਜਾ ਸੌ for five thousand two hundred. Both forms are correct, but pick one convention and hold it for the whole dialogue so the patient can compare the quotes.
  • The patient answers a question about her own care by invoking her husband's pension card, which is normal in Punjabi households where entitlements are treated as family assets. Interpret the reference exactly as given; do not tidy it into her own card.

Dental Treatment Plan: Crown or Implant — glossary (14 terms)

Learn these before you sit the paper a second time. More health & medical vocabulary.

EnglishPunjabiTransliteration
x-rayਐਕਸਰੇx-ray
crackਤ੍ਰੇੜtrerh
molarBack tooth. Do not flatten to ਦੰਦ, which is any tooth at all.ਦਾੜ੍ਹdaarh
crownKeep the English loanword; ਤਾਜ is literally a crown but nobody uses it for dentistry.ਕ੍ਰਾਊਨcrown
to extract a toothਦੰਦ ਕੱਢਣਾdand kadhna
implantਇੰਪਲਾਂਟimplant
root canalਰੂਟ ਕੈਨਾਲroot canal
nerveਨਾੜੀnaarhi
health fundਹੈਲਥ ਫ਼ੰਡhealth fund
extras coverThe dental part of private cover. It is not Medicare and not hospital cover, and the difference is worth marks.ਐਕਸਟਰਾ ਕਵਰextra cover
annual limitਸਾਲਾਨਾ ਹੱਦsaalaana hadd
waiting periodਉਡੀਕ ਦਾ ਸਮਾਂudeek da samaan
item numberਆਈਟਮ ਨੰਬਰitem number
temporary fillingਆਰਜ਼ੀ ਭਰਾਈaarzi bharaai

Marking yourself is the slow way

It works, and it is free — but it takes twenty minutes per dialogue and it depends on you being honest about what you actually said. Inside the course you record your answer, and it is transcribed and scored against the model automatically, segment by segment, with the information you dropped highlighted. 112 dialogues across every CCL domain, unlimited scored mock tests, and a vocabulary bank that resurfaces the terms you keep missing.

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Questions about this mock test

Do immigration dialogues in the NAATI CCL test really use legal wording like lawful residence?
Yes. Settlement and visa dialogues are built out of departmental language, and this paper deliberately uses lawful residence, permanent resident, conferral and pledge. You are not expected to be a migration agent, but you are expected to keep those terms distinct from each other, because collapsing permanent resident into citizen changes the advice the client receives.
How should I interpret dental item numbers like 415 and 613 into Punjabi?
Say them as digits in the order given, and keep the label item number in English so the patient can repeat it to the fund. In this dialogue two numbers belong to the crown plan and two to the implant plan, so you must also carry which pair goes with which treatment. A correct list attached to the wrong plan is still a lost mark.
What is the pass mark for this free mock test?
The same as the real exam. Each of the two dialogues is worth 45 marks for a total of 90, you need 63 overall to pass, and you must score at least 29 on each dialogue. That floor is why a strong citizenship dialogue cannot rescue a collapsed dental one, and the self-scorer on this page shows both dialogue totals separately for exactly that reason.
Should I convert ninety days into an actual date when I interpret?
No. Interpret the unit the speaker used. The settlement worker says ninety days and forty two days used, and your job is to reproduce those figures, not to compute a calendar date the speaker never mentioned. Doing the arithmetic yourself is added content, and if you get it wrong you have also introduced an error the client may act on.
Is it acceptable to keep English words like crown, implant and root canal in my Punjabi rendering?
Yes, and it is usually the better choice. Australian Punjabi speakers use these loanwords in real dental appointments, and a patient who repeats crown at reception will be understood while one who repeats an invented Punjabi coinage will not. What assessors penalise is inconsistency: switching between an English term and a Punjabi one for the same concept inside one dialogue.
Why does this paper pair a citizenship dialogue with a dental one?
Because they stress the same muscle in two different ways. The citizenship dialogue stacks four time limits that all sound alike, and the dental dialogue runs two treatment plans side by side with their own price tags. If your numbers survive both, you are ready for the number density of a real CCL paper rather than just a well behaved practice one.

Sit another paper

One mock is a data point; two are a trend. Pick a domain you have not practised — a real test will not let you choose.

Before you sit the real one

Last revised 2026-08-05. NaatiGuru is not affiliated with NAATI; these are original practice materials written to the published CCL test format.